Our executive leaders practice a hands-on management philosophy and remain involved with the day-to-day operation of our client programs. Their depth and breadth of experience, combined with a sincere engagement in the business helps deliver rapid, smooth, and cost-effective results for our clients.
President and General Manager
In April 2007, Judi Hand was appointed President and General Manager of Revana, a wholly owned subsidiary of TeleTech Holdings, Inc.
Hand has more than 20 years of experience in sales, service, and marketing to business and consumer customers at all levels. Her previous executive experience includes Senior Vice President of Enterprise Sales with AT&T, Vice President of AT&T Business Services for small and mid-sized markets, Senior Vice President of Sales and Customer Care at Qwest for small business and consumer markets, Chief Marketing Officer for US WEST Dex and Executive Director of Solutions Marketing and Director of Market Strategy Development for US WEST.
Hand earned her MBA from Stanford University and a BSBA in communications and marketing from the University of Nebraska.
Senior Vice President of Sales Delivery
As the senior vice president of sales delivery, Patrick Burke oversees and holds responsibility for Revana’s consumer and SMB sales divisions. He has more than 18 years of experience in contact center management, leading sales management, client relations, and overall program management at the director and vice president levels.
Burke has a proven track record of driving operational performance and utilizing his support resources to attain optimum productivity and efficiency in a variety of programs. His experience spans several sales verticals globally; including inbound consumer sales, outbound consumer sales, as well as outbound direct sales to the SMB and public sector markets. Through the years, he has launched several new direct inbound and outbound sales programs, built and implemented touch plan strategies for business-to-business (B2B) outbound programs, and renewed contracts for several of Revana’s key clients.
Mary Beth Burke
Vice President Global Sales Service Delivery
Mary Beth Burke is Vice President of Sales Delivery for Revana, a position she was promoted to in December of 2012. Burke is an accomplished and recognized sales leader with over 23 years of experience in various vertical industries. In addition to her extensive sales background, she has expertise in sales leadership and organizational development, with 10+ years experience leading sales training and process design teams. Burke joined Revana in August 2008 and has served in Director, Sr. Director and Vice President capacities for new proof of concept programs as well as for one of Revana’s fastest growing technology clients. In her leadership role she delivers exceptional personalized customer experience and develops plans and strategies for achieving sales goals to programs in four countries. As winner of the 2013 Excellence in Execution Award, given by the American Association of Inside Sales Professionals (AA-ISP), Burke continues to demonstrate her commitment to both her clients and her sales teams. Prior to joining Revana, she was the Director of Sales at Arete Sleep Health, and Regional Director of Sales for both Sprint and Verizon.
Senior Vice President Business Development and Marketing Services
Jonathan Gray is the Senior Vice President of Business Development and Marketing Services for Revana. He is responsible for developing new digital marketing and sales solutions to acquire, grow and retain customers on behalf of industry leading clients. Revana Analytic Multichannel Platform (RAMP) and Revana AQ360SM, which won a Gold Stevie as 2016 Best New Marketing Solution are two of the recent tools his team has developed to drive superior outcomes for business-to-business (B2B) and business-to-consumer (B2C) companies.
Gray brings over 25 years of sales, marketing, and communications experience in the telecommunications, cable, and retail industries. Previous responsibilities include strategic segmentation for B2B and B2C, and product marketing and campaign strategy roles for Qwest. Additionally, he has a background in sales best practices and strategic support roles for Nordstrom, Inc.
Gray holds a MBA from Arizona State University, a master’s degree in International Management from Thunderbird School of Global Management, and a BA in International Relations from Pomona College.
Global Vice President of Operations
As Global Vice President of Operations, Ryan Adams is responsible for enabling operational excellence and profitable growth by delivering on Revana’s ROI business model. He has held a variety of positions over his 18 years at Revana including sales, sales leadership, and senior leadership of both inbound and outbound programs, public sector, enterprise, consumer and international programs. He has deep expertise involving numerous international programs in the Philippines, Ireland and Australia. Adams’ strong commitment to innovative problem solving and his passion as a customer champion, is the reason he was chosen to oversee program portfolio revenues of $66 million.
Known for his strong track record, Adams has been recognized as one of Revana’s top sales producers and manager, winning accolades as sales associate, manager and director of the year five different times over the span of his career. He has a BA degree from Arizona State University.
Vice President Sales Development
David Antley has been pioneering innovation in online marketing for over 18 years. His career started as a founding member of HoustonChronicle.com, one of the first online newspapers and the flagship online property of the Hearst Corporation. He later became a strategic member of the Yahoo Agency Relations and Business Development team. After the dot com crash of 2001, Antley joined Overture Services which later became known as Yahoo Search Marketing. He then relocated to Salt Lake City to develop Progrexion, an online marketing agency that is best known for the development and growth of LexingtonLaw, the nation’s largest credit repair company. Antley then launched a Health and Wellness marketing company, which he sold a year later to Alliance Health Networks. He then developed Rising Revenue, an affiliate marketing outsource program management company that also offered consulting services.
Antley has a BA degree in Marketing from Brigham Young University.