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Connecting With Customers at the Right Time in Their Digital Journeys

Connecting With Customers at the Right Time in Their Digital Journeys Blog Post by Jonathan Gray Customers use an assortment of digital touchpoints when researching products. These journeys aren’t linear—customers will often return to a website or another reference point …
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Stevie Awards Shines a Spotlight on Our Client Partnerships

Stevie Awards Shines a Spotlight on Our Client Partnerships Blog Post by Jonathan Gray At Revana, when we receive industry recognition for delivering outstanding performance, we want to say thank you! We especially want to thank those who make the …
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Unclog the Middle of the Marketing Funnel with Data

Unclog the Middle of the Marketing Funnel with Data Blog Post by Jonathan Gray Today’s customer journey is complex. It’s a mash-up of channels and activities, with individual customers taking their own individual paths to purchase. It makes the marketer’s …
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When Starting from Scratch Isn’t an Option: Five Tips for Transitioning Customer Service Chat to Sales Chat

When Starting from Scratch Isn’t an Option: Five Tips for Transitioning Customer Service Chat to Sales Chat Blog Post by Martin Longo When researching products, customers use a wide range of digital touchpoints before making a purchase. Throughout their buying …
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